Services

Grand Arcade is officially open and we're delighted to welcome you back!

Reporting something suspicious inside Grand Arcade

Reporting something suspicious inside Grand Arcade

Call our Security team 01223 354032

First Aid incident inside Grand Arcade

First Aid incident inside Grand Arcade

Call our Security team 01223 354032

Lost Property inside Grand Arcade

Lost Property inside Grand Arcade

Call our Security team 01223 354032

Lost Property inside the Car Park

Lost Property inside the Car Park

Call the Car Park team 01223 457337

Please note that Grand Arcade Car Park is managed by Cambridge City Council

Free WIFI

Free WIFI

Connect to ‘Grand Arcade’ Wifi when you enter the centre

Photo Booth

Photo Booth

Find it on the Ground Floor by the Fisher Square entrance

Accessibility

Accessibility

Personal Shopping

Personal Shopping

Need outfit inspiration? A wardrobe refresh? Embrace the perks of personal styling at John Lewis & Partners. They offer free one-to-one personal styling sessions in store. Book an appointment.

Click & Collect

Click & Collect

Place an order at home or on the go, and collect it from a number of stores. Visit the brand’s website to order online, or call the store to know more about this service.

Accessibility

Accessibility

Shopmobility is a free of charge service run by Cambridge City Council offering daily hire of manual and electric wheelchairs, scooters, and rollators Monday to Saturday between 9:30am – 6:30pm and Sunday 11am – 4pm. Located on Level -1 of South (Lower) Grand Arcade car park. For more information see  https://www.cambridge.gov.uk/borrow-a-scooter-from-shopmobility or call 01223 457452. Please check our individual store pages for more information on accessibility. The following stores have hearing loops: Apple, All Saints, Costa Coffee, John Lewis & Partners, Vodafone. List of stores to be confirmed. Grand Arcade is a pet free Centre. Please do not bring your dog to the centre as we only permit assistance dogs access.

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