Connect to ‘Grand Arcade’ Wifi when you enter the centre.
Grand Arcade is officially open and we're delighted to welcome you back!
Toilets and parent & child facilities
The Grand Arcade customer toilet complex is located on the Second Floor and the facilities include two accessible toilets with one operated by a radar key, parent & child toilet, baby changing room, baby feeding room, and male and female toilets. John Lewis & Partners provides a Parents Room with baby change and feeding facilities on the third floor. Cambridge City Council provide a Changing Places Toilet on the Level -1 of the South (Lower) car park.
Looking for a gift for someone special? You can purchase gift cards from our individual stores and John Lewis & Partners who have many concessions in-store. Cambridge BID have launched a gift card called Love Cambridge and this can also be used in many of our stores. Please click here to find out how to purchase and to see the list of retailers taking part.
Shopmobility is a free of charge service run by Cambridge City Council offering daily hire of manual and electric wheelchairs, scooters, and rollators Monday to Saturday between 10am – 5pm. Located on Level -1 of South (Lower) Grand Arcade car park. For more information see firstname.lastname@example.org or call 01223 457452. Please check our individual store pages for more information on accessibility. The following stores have hearing loops: Apple, All Saints, Costa Coffee, John Lewis & Partners, Vodafone. List of stores to be confirmed.
Find it on the Ground Floor by the Fisher Square entrance.
Temporarily unavailable in the centre, due to Covid-19 safety measures. You can find various ATMs on St Andrew’s Street (Barclays, Metro Bank, Santander).
Temporarily unavailable in the centre, due to Covid-19 safety measures.